Terms & Conditions

Orders

• Free shipping for orders over $30 to U.S. locations
• Customers may cancel their order before it is shipped. (Not apply to Pre-order items) Refund will be credited back to PayPal account.
• Domestic orders will be shipped by first class mail or priority mail if your order weights more than 13oz.

Payment

• PayPal

Shipping Methods

• USPS First Class Mail to U.S. Locations
• USPS Parcel Mail to U.S. Locations
• USPS Priority Mail to U.S. Locations
• Joycejewelry.com is not responsible for package lost or damages.
• Joycejewelry.com will provide tracking information for each package

Return Policy

• Joycejewelry.com does not accept returns

Pre-Orders

• Pre-items will be ordered from the country of origin in 24 hours.
• Customers can cancel pre-order items and will be refunded by store credit

Price Matching

• Joycejewelry.com does not price match competitors. Price listed on our website are non-negotiable

Contact Information

Customer Service Email: joycejewelryservice@gmail.com